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5 Trouble Shooting (around MUA's)

    5.1	Microsoft Exchange cannot handle subject tags?

    fml-support: 01508

    Since it is Micro$oft products. sigh ...

    5.2	Cc:Mail trouble 1

    *** not translated. This Cc:Mail bug is Japanese version only. ***

    5.3	Cc:Mail case N ;_;

    I dont' know the solution. BUT If you use Cc:Mail, a lot of people
    may dislike you.

    5.4	Re: -> Re[2]:

    fml-support Count: 01640, for example "Becky! ver 1.10".

    5.5	Cut off References: fields but left the latest one in it.

    Each user should do it. If you want to setup automatic conversion by
    FML,

    $SMTP_OPEN_HOOK .= q!;
    	if ($_ = $e{"h:References:"}) {
    	    s/\n(\s)/$1/g;
    	    if (/(<\S+>)\s*$/) { $_ = $&;}
    	    local(@r) = split(/</, $_);
    	    $_ = @r[$#r];
    	    $e{"h:References:"} = /^</ ? $_ : "<$_";
    	}
    !;

    5.6	AL-Mail (MUA)

    AL-Mail (MUA) is a mail client. The mistake of template customization
    may lead to always same Message-Id.

    5.7	Eudora cannot understand Reply-To:

    Some MUA's cannot handle Reply-To fields. e.g. Eudora.

    fml-support: 02353

    fml-support: 02353
    Eudora case: There may exist a patch to enable Reply-To: recognition.

    5.8	Return-Receipt-To: and cc:Mail

    FML cuts off Return-Receipt-To:! If with it, e.g. Cc:Mail causes an
    mail loop.

6.1 error messages from perl

      Can't locate getopts.pl in @INC at makefml line 104.

    The installation of perl fails. Please install perl again!

Please see error mails from your MTA. These are typical errors shown in error mails returned from MTA's. error origin -------------------------------------------------------- unsafe permission of files or directories loop /etc/aliases miss-configuration did not newaliases user unknown no such user /etc/aliases miss-configuration did not newaliases sh: fml.pl not available you use smrsh? properly configured? * You fails to use :include: form in /etc/aliases The following reasons are possible: * "include" file exists in an insecure directory. Please check the whole hierarchy permission from / to the "include". check /usr, /usr/local, /usr/local/fml, ... and chmod 755 them! * your mail system do not support include form. You may require C-Wrapper (see below). If you fails to use :include: in /etc/aliases, please use the C-wrapper program which may be required to be root-setuid. The example of the C-wrapper is /var/spool/ml/listname/fml.c Please compile and set it properly. I recommend you council the setting of the C-wrapper with the administrator of the machine since it requires a lot of attention. FYI: Some OS's provides a memo on installation. Please check your OS. e.g. Debian Linux /usr/doc/fml/ [PREVIOUS CHAPTER] [NEXT CHAPTER]